IG, Immigration disagree on transformation steps — Federal Computer Week

U.S. Citizenship and Immigration Services is making progress in its four-year-old transformation program to remake the paperwork-centered agency into a modern information technology environment, although a few problems continue to hamper its efforts, according to a report from Homeland Security Inspector General Richard Skinner.

Skinner and a USCIS official disagreed on just how much progress the agency has made. In the agency response to the audit, USCIS Acting Deputy Director Michael Aytes said the agency has already implemented two of the IG’s five recommendations, an assertion the IG said is not correct.