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FEMA To Use Social Media For Emergency Response – Information Week

The Federal Emergency Management Agency plans to engage the public more in disaster response by sharing data and leveraging reports from mobile phones and social media, FEMA administrator Craig Fugate said today.

People are increasingly connected in disaster areas, and FEMA needs to factor that into its disaster planning, Fugate said in a keynote speech at ESRI’s government user conference in Washington, D.C. As an example, Fugate pointed to the January 2010 earthquake in Haiti, where rescue workers and survivors used text messages, e-mail, and social media to communicate amid chaotic and dangerous conditions.