Just after 9 AM on Friday, November 1, a gunman walked up to a screening checkpoint at Los Angeles International Airport (LAX) and opened fire. The attack by Jason Anthony Ciancia, a 23-year-old New Jersey native living in Los Angeles, resulted in the first on-the-job death of a Transportation Security Administration (TSA) officer. Ciancia was an alienated young man who embraced an anti-government ideology. He believed his constitutional rights had been violated by TSA, and a note discovered in his belongings mentions a “pissed off patriot” who is upset with former DHS Secretary Janet Napolitano.

As LAX operations came to a halt and passengers poured out of the airport, I was wrapping up a book event hosted at Rutgers University. My talk centered on my book, Homegrown Violent Extremism, and the notion of attack utility, which is the estimate of an attack’s results with respect to the target’s value. These results are associated with critical infrastructure disruption, economic consequences and psychological impact. Ciancia’s attack yielded substantial utility.

The attack terminated air traffic at the number-one “point-of origin/point-of-destination” airport, meaning more flights originate or end at LAX than anywhere else in the world. The attack directly affected 1,550 flights and 167,050 passengers, and the cascading infrastructure effect was almost immeasurable. The entire aviation system was disrupted, with flights across the globe being delayed, rerouted or cancelled as the LAPD and FBI secured the crime scene at LAX. This also affected the air cargo system, car rentals and hotel reservations, sales at airport restaurants and stores, and indeed, all of the associated services and systems (physical and virtual) necessary to support the aviation domain.

The utility of attacking a critical point in the aviation system is enormous, something the homeland security community is intensely aware of given lessons from 9/11. In a report immediately after the September 11, 2001, attacks, an elaborate (albeit estimated) economic impact assessment was presented identifying a collection of noteworthy financial impacts: “Total loss from stocks – $640 Billion. Building and construction losses – $30 Billion. And 20,000 job losses in a major hotel chain.” One would presume noted economists produced these figures. Instead, these were the remarks by Osama bin Laden in his first post-9/11 interview. The potential successes of asymmetric attacks on critical infrastructure targets – by an organized cell or a lone attacker (such as Ciancia) – cannot be understated.

When I served as Chief of Homeland Security and Intelligence for LAX, the priority of life and public safety was always closely followed with concerns over system and business continuity. This is true for all international airports, and it helps explain why there has been such staggering investment in aviation security. No other critical infrastructure has and continues to receive more attention than aviation, despite the knowledge that trains and even hotels are more often the preferred targets for violent extremists. Yet, the severe disruption that resulted from Ciancia’s attack is evidence of why securing the aviation domain is so important. It only took one man with a gun to completely disrupt the global system.

Attack utility is not limited to physical infrastructure and systems. While Ciancia was ostensibly motivated to attack TSA, his actions (and those of other homegrown violent extremists) have a critical impact on the public psyche. One of a government’s key functions is security. Any successful attack reveals the troubling truth that citizens are always vulnerable to attacks, regardless of policies, processes and technology in place. When these countermeasures are compromised, attackers are effectively saying to the public, “your government cannot protect you.”

Recognizing that, despite all security and counterterrorism investments, there remain numerous opportunities and methods for a motivated violent extremist to achieve debilitating attack utility, the new security challenge for the United States (and other countries) is to disrupt an attack before it occurs. This means stopping the potential attacker and not just securing critical targets. At the book event, we discussed the three elements in homegrown violent extremism: an alienated individual, a legitimizing ideology and an enabling environment. Of these, the environment is most susceptible to positive influence.

Given some troubling communications from Ciancia to his sibling, the family promptly notified law enforcement officials, as they were concerned for his safety and the safety of others. Alerting authorities about signs that a person may turn violent can be a difficult decision, particularly when it involves a family member. Yet, when a community takes responsibility for monitoring itself, it amplifies the nation’s capacity to detect and deter violent actors. Neighbors, friends, family and colleagues know community members in a way law enforcement never could, and they are in the best position to identify when someone is heading down a violent path.

Unfortunately, time was not on our side on November 1. Ciancia attacked before law enforcement could reach him. Yet, the actions of this family demonstrate the potential for how community and law enforcement can work together to share valuable information and ultimately save lives.

Dr. Erroll G. Southers writes about homegrown violent extremism, radicalization, and aviation and transportation security. He is the Director of Homegrown Violent Extremism Studies at the University of Southern California (USC) Safe Communities Institute. He is also a Professor of the Practice of Governance at USC's Sol Price School of Public Policy, and he is the Managing Director of the Counter-Terrorism and Infrastructure Protection Division of the international security consulting firm TAL Global Corporation. Read More
  • Janice Kephart

    Your article reminds me of the Christmas Day Bomber scenario, where a pre-eminent father proactively works to provide information to US intelligence, and that information– from a family member– is ironically dismissed, we are told, because of the stellar father’s political standing in his community.

    I do agree with you. And in this particular case maybe there was not enough time to find/stop this young man.

    But I do believe that technology has made this country rely too heavily on providing oven-ready intelligence, while often missing the value of evaluating the ingredients that go into the mix. Human intelligence has taken a backseat to other varieties of intelligence, and we can only hope that this event reminds us of exactly what you said– the extreme value of human intelligence.

  • mkdfla

    Excellent report. One thing, and I am not playing bias. We do have too much political correctness pervading in Modern society and this mixed with the amount of paranoia and fear that is being projected out by political agendas and to sell news has created a strange catch 22. So much violent, irrational behavior is overlooked or unreported because to point out someone in hyphenated-American subgroups (Race, Religion, Mental impairment, sexual orientation, economic status, handicap, etc.) by someone who is part of a communities majority is looked upon as “Profiling”.

  • billieasi

    An excellent article.