TSA collects a variety of customer service data, which reveal important trends in complaints and compliments that impact aviation and homeland security.
Roderick Allison, the Director of the Federal Air Marshal Service, announced his intention to retire this summer after 33 years in federal service.
The Department of Homeland Security is not known for its effective strategic communications, but every so often, the Department gets it right.
For Security Debrief’s 9th annual April Fools coverage, we’ve collected stories the rest of the media somehow missed…
TSA is required to make its customer service information available to the public, and the data shows areas for improvement and emerging trends in aviation passenger and cargo screening.
TSA is no longer measuring PreCheck adoption as a percentage of all travelers but rather as a percentage of a subset called “frequent travelers.” This is a worrisome shift.
With the departures of DHS Deputy Secretary Elaine Duke and TSA Deputy Administrator Huban Gowadia, nominees are needed quickly who can bring the right skillsets and capture bipartisan congressional support for confirmation. This is no small order.
By James M Wilson and Kimothy L. Smith
Concerns are growing over word that NBIC is being considered for programmatic cancellation by DHS’ newly formed Combatting Weapons of Mass Destruction Directorate.
Transnational organized criminal groups are using virtual kidnapping to extort money from Americans, and the U.S. law enforcement response seems to fall short.