Management and Administration

Towards TSA 2.0, Part 5 – Customer Service

By Ken Dunlap
The American people have little faith in TSA. We need a paradigm shift. “Protect” must become “Protect and Serve.”

Critical Skills for the Next DHS Secretary

The fifth DHS Secretary will have their hands full with a job that has more critics than friends. Here are the top skills the next Homeland Security Secretary will need.

The Presidential Debate – National Security Questions I Want Asked

Nothing can change the dynamics of a presidential race faster than a debate performance. With the first debate approaching, what will the nominees have to say about national security?

Who Will be the Next DHS Secretary? Part 3 – Bipartisan Picks

There are few people in America who haven’t taken a side in the ongoing presidential contest, but when it comes to the next Homeland Security Secretary, here are some individuals who could be considered for either a Clinton or Trump Administration.

Who Will be the Next DHS Secretary? Part 2 – A Clinton Administration

One of the first actions for the next U.S. President will be nominating someone to serve as Homeland Security Secretary. Here is list of those who might be selected in a Clinton Administration.

Who Will be the Next DHS Secretary? Part 1 – A Trump Administration

A new presidential administration will bring a new Secretary of Homeland Security. Here is my quadrennial pick of the people who could be the next DHS Secretary. First up are those who might serve in a Trump Administration.

FEMA Administrator Craig Fugate’s Letter on Louisiana Flooding

On Tuesday, FEMA Administrator Craig Fugate sent this public letter detailing his agency’s efforts in responding to the massive flooding in Louisiana.

The Politics of Obama’s Visit to Flood-Ravaged Louisiana

President Obama is visiting flood-ravaged Louisiana amid criticism. Does he deserve it? Let’s give this a bit of perspective.

Towards TSA 2.0, Part 4 – Outcome-Focused Risk Based Security

By Ken Dunlap
Risk-based security measures at TSA have stalled, and we need to get things back on track. One way to do this is to focus on outcomes rather than audits. Is the agency ready for it?

Towards TSA 2.0, Part 2 – Time for a Grand Strategy

By Ken Dunlap
TSA Administrator Peter Neffenger has challenged his organization to envision the Transportation Security Administration as an “integrated whole.” This will require a grand strategy to ensure that our security capabilities outpace the threats over time.