Congress Heal Thyself – You Gotta Be Kidding Me!
The House Homeland Security Subcommittee on Transportation Security held a hearing today: “TSA’s Efforts to Fix Its Poor Customer Service Reputation and Become a Leaner, Smarter Agency.” The sole witness was TSA Administrator John Pistole. Subcommittee Chairman Rogers lectured Administrator Pistole – yes, lectured him – about TSA’s terrible public image. Since when does Congress have the temerity to lecture anyone, much less an agency that Congress itself created on how to improve its poor reputation?