GAO recommends, among other things, that USCIS disseminate information to employees on the importance of consistently recording their names, DHS components develop procedures to help employees correct inaccurate personal information, USCIS develop reliable cost estimates for E-Verify, and SSA assess risks associated with its E-Verify workload costs.
DHS and SSA generally agreed with most of GAO’s recommendations. SSA disagreed that it should assess risks associated with its workload costs because it believes it already does so. GAO believes the recommendation is valid because SSA’s risk estimate has limitations as discussed in the report.
