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Aviation and airport security

Public-Private Partnerships can Enhance Profitability, Security

Having good customer service improves the profitability of merchants at the airports, and from a law enforcement perspective, a calm airport environment allows CBP and other law enforcement officers to identify potential threats. Here’s how.

(Security) Theater of the Absurd – TSA and the Screening Partnership Program

Half of the U.S. public believes the Transportation Security Administration (TSA) makes flying safer—and half don’t. There’s plenty of evidence that TSA airport screeners are not effective, but worse, the agency is rigging the system to make sure it is the only option for airport security. It doesn’t have to be this way.

Privatizing Screening at U.S. Airports Should be Based on Metrics, Including Customer Service

The Screening Partnership Program, managed TSA, relies on private sector employees for airport screening. Millions of passengers are screened by this program each year. I have wondered over the years why more airports, especially the large ones, are not a greater part of SPP. There are many good reasons why they should be.

Choke Points at Screening Areas Present Security Risk

Many of us have had the unfortunate experience of standing in a long line, waiting to pass through security screening. These choke points in screening processes create exceptionally soft targets for the motivated bad actor, and they are a security vulnerability that needs to be corrected.

Collaboration at US Airports Could Yield Better Security, Commerce

Newly released data from the Transportation Security Administration (TSA) shows that for calendar year 2014, the agency received more than 30,400 complaints and 2,700 compliments. This reveals an opportunity for the private sector to work closely with TSA.

TSA Names Rod Allison as Acting Deputy Administrator

On the day before Thanksgiving, in the midst of one of the busiest travel days of the year, TSA Administrator Pete Neffenger announced to TSA employees that Roderick Allison had been named the Acting Deputy Administrator.

Loaned Executives Needed for FEMA and TSA

The DHS Loaned Executive Program announced two new openings: Senior Advisor, Customer Experience for FEMA and Senior Advisor, Social Media Customer Service for TSA.

As Drone Use Grows, Reps Eye Threat from Bioterrorism

The recent House Homeland Security Committee’s hearing on the threat from bioterrorism raised the troubling threat that drones could be used to deliver deadly pathogens. Do we have the tools to detect biological agents and the drones that might carry them? Nope.

After TSA Airport Failures, Security Versus the Economy

The recent DHS Inspector General test of TSA airport screening processes revealed a 95% failure rate. To improve, tradeoffs will have to be made, and they all have costs. How much the failure rate changes will depend on how much people will want to pay.

Fixing the TSA FOIA Request Backlog with Risk Taking

There were about 160,000 unanswered FOIA requests in 2014, with the Department of Homeland Security accounting for 65%. The federal government has a culture of risk aversion, but there are four reasons why taking a smart risk in answering FOIA requests would be good for TSA and other agencies.