FEMA Embraces Social Media – HSToday
In the aftermath of the earthquake that struck Haiti in January 2010, wireless communications returned quickly – to the surprise of Craig Fugate, administrator of the Federal Emergency Management Agency (FEMA).
“We assumed until Haiti that wireless communications would be unreliable,” Fugate told a hearing of the Senate Subcommittee on Disaster Recovery and Intergovernmental Affairs Thursday, but wireless communication was more resilient than anticipated. Indeed, the first communication services that returned for the public after the earthquake were wireless services.