President Trump’s Executive Order temporarily banning travel from seven Muslim-majority countries could impact comments submitted to Customs and Border Protection.
Economic analyses provide critical information for informing DHS budget decisions.
Consolidating Precheck, Global Entry, NEXUS, SENTRI, and FAST management has many benefits.
Comments to Customs and Border Protection at land ports of entry indicate many people entering the United States find CBP employee conduct to be distasteful.
I recently obtained nationwide CBP customer service data to examine the challenges CBP faces across U.S. ports of entry. Here’s what I found out about Cape Canaveral.
Recently, I had the opportunity to participate in an experiment to test biometric technologies in an airport setting for the DHS AEER program . Here’s how it went.
TSA says there is no statistical difference in customer service between federal airport screeners and private contractors. Confirming or rejecting this statement takes data. So all we need to do is compare TSA data with contractor data, right? It’s not that simple, even though it should be.
DHS is funding a new study to understand how biometrics can be used to assist individuals who need to verify their identify at border crossings, airports, and in other U.S. transportation systems. I will be one of their test subjects.
The long lines at airport security checkpoints across the country are not just frustrating travelers but encouraging people to use statistically more dangerous modes of transportation, which has cascading social and economic costs. Improving wait times is not just about aviation security.