TSA collects a variety of customer service data, which reveal important trends in complaints and compliments that impact aviation and homeland security.
TSA is required to make its customer service information available to the public, and the data shows areas for improvement and emerging trends in aviation passenger and cargo screening.
Transnational organized criminal groups are using virtual kidnapping to extort money from Americans, and the U.S. law enforcement response seems to fall short.
Recovery efforts continue after hurricanes battered parts of the United States, and some businesses are struggling to return to normal operations. The value of preparedness affects day-to-day business operations, and we need to advocate the notion of being prepared.
Harvey could be the most costly natural catastrophe in U.S. history. But by focusing on resilience and restoring business operations, it might not need to be.
Though regulations are intended to advance public wellbeing, during the rulemaking process, federal agencies often make missteps in factoring potential costs imposed by regulatory actions. This is where public participation in the regulatory process is essential.
The regulatory process needs public input to guide how rules are designed and implemented. This means businesses, organizations and individuals should take part through public comments. It could help you save money.
A recent GAO report shows CBP is successfully decreasing wait times at airports, but when it comes to land and sea ports, more work remains.
Under the new administration, the private sector should turn to petitions for rulemaking to help guide how regulations are structured and implemented.