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Contributor:

Gary S. Becker

TSA Checkpoint Wait Times Impact More than Aviation Security

The long lines at airport security checkpoints across the country are not just frustrating travelers but encouraging people to use statistically more dangerous modes of transportation, which has cascading social and economic costs. Improving wait times is not just about aviation security.

Airport Checkpoint Wait Times Driving Complaints Against TSA

Recently, a number of news articles have reported that long lines at our nation’s airports are getting longer. Is this having an impact on complaints against TSA year-over-year? Yup.

From the Front Lines – Port of Entry Wait Times at San Ysidro

At the San Ysidro Port of Entry, passenger vehicles are waiting 50 minutes in the Ready Lanes and 55 minutes in the Standard lanes. Having to wait nearly an hour in some cases and two hours in others provides a significant disincentive to cross from the Mexico into the United States, yielding cascading consequences for the U.S. economy and national security.

Complaints Against TSA? Let Them Know!

If you have a complaint about how you were treated or concerning long processing times when going through TSA airport security checkpoints, complain! Data shows a 900% increase in complaints against TSA since 2015. Keep it up, travelers.

TSA Needs to Do a Better Job of Managing Airport Wait Times

Minneapolis-St. Paul International Airport have been experiencing long security lines. TSA needs a web page where everyone can observe how long it takes to clear security and plan accordingly.

More Research Needed on Economic Consequences, Opportunities in Homeland Security

Little research has been developed on the economic security aspect of homeland security. This past week, I presented a paper at the Eastern Economics Association (EEA) 42nd Annual Conference in Washington, DC, and it afforded the kind of dialogue we need on customer service and homeland security.

Apple Fights Court Order – Security v. Privacy Debate Continues

Apple is fighting a federal magistrate’s order in connection with the investigation of the San Bernardino shootings. This is another instance of consumer privacy potentially conflicting with homeland security issues. Or is it?

After Blizzard, Significance of Dependable and Emergency Response

The East Coast is still digging out after Winter Storm Jonas, some places faster than others. An important part of recovery from major weather events is reliable information, and there’s reason to think some areas hit by Jonas could be doing a better job. This isn’t just about knowledge; it’s about emergency management.

Public-Private Partnerships can Enhance Profitability, Security

Having good customer service improves the profitability of merchants at the airports, and from a law enforcement perspective, a calm airport environment allows CBP and other law enforcement officers to identify potential threats. Here’s how.