U.S. Citizenship and Immigration Services has a problem with processing times for applications. They’re too long.
TSA has seen a substantial increase in complaints since September 2017. The data proves it.
Wait times at U.S. borders are a disincentive for entering the country, which has far-reaching economic impacts.
TSA collects a variety of customer service data, which reveal important trends in complaints and compliments that impact aviation and homeland security.
TSA is required to make its customer service information available to the public, and the data shows areas for improvement and emerging trends in aviation passenger and cargo screening.
Transnational organized criminal groups are using virtual kidnapping to extort money from Americans, and the U.S. law enforcement response seems to fall short.
Recovery efforts continue after hurricanes battered parts of the United States, and some businesses are struggling to return to normal operations. The value of preparedness affects day-to-day business operations, and we need to advocate the notion of being prepared.
Harvey could be the most costly natural catastrophe in U.S. history. But by focusing on resilience and restoring business operations, it might not need to be.
Though regulations are intended to advance public wellbeing, during the rulemaking process, federal agencies often make missteps in factoring potential costs imposed by regulatory actions. This is where public participation in the regulatory process is essential.