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Contributor:

Gary S. Becker

Trump’s ‘Travel Ban’ Executive Order and Comments to CBP

President Trump’s Executive Order temporarily banning travel from seven Muslim-majority countries could impact comments submitted to Customs and Border Protection.

Should PreCheck and Global Entry Be Free for the Public?

Economic analyses provide critical information for informing DHS budget decisions.

Better Management of Trusted Traveler Programs Can Enhance Security, Efficiency

Consolidating Precheck, Global Entry, NEXUS, SENTRI, and FAST management has many benefits.

CBP Needs to Improve Customer Service at Ports of Entry

Comments to Customs and Border Protection at land ports of entry indicate many people entering the United States find CBP employee conduct to be distasteful.

CBP Customer Service at Cape Canaveral Sea Port of Entry

I recently obtained nationwide CBP customer service data to examine the challenges CBP faces across U.S. ports of entry. Here’s what I found out about Cape Canaveral.

Public Participation in Identity Verification Biometrics Study

Recently, I had the opportunity to participate in an experiment to test biometric technologies in an airport setting for the DHS AEER program . Here’s how it went.

Does Privatizing Airport Security Make Sense from a Customer Service Perspective?

TSA says there is no statistical difference in customer service between federal airport screeners and private contractors. Confirming or rejecting this statement takes data. So all we need to do is compare TSA data with contractor data, right? It’s not that simple, even though it should be.

New Study on Identity Verification Using Biometrics

DHS is funding a new study to understand how biometrics can be used to assist individuals who need to verify their identify at border crossings, airports, and in other U.S. transportation systems. I will be one of their test subjects.

TSA Checkpoint Wait Times Impact More than Aviation Security

The long lines at airport security checkpoints across the country are not just frustrating travelers but encouraging people to use statistically more dangerous modes of transportation, which has cascading social and economic costs. Improving wait times is not just about aviation security.