If you have a complaint about how you were treated or concerning long processing times when going through TSA airport security checkpoints, complain! Data shows a 900% increase in complaints against TSA since 2015. Keep it up, travelers.
Little research has been developed on the economic security aspect of homeland security. This past week, I presented a paper at the Eastern Economics Association (EEA) 42nd Annual Conference in Washington, DC, and it afforded the kind of dialogue we need on customer service and homeland security.
Much ink has been spilled over the balance between security and personal privacy. When it comes to immigration, I began thinking about where our national security apparatus could do a better job of things. Growing the CBP’s Global Entry program is one way to get there.
Need another good example of why border security and immigration enforcement are important? Paris.
In the debate over how to address illegal immigration to the United States, some have cautioned that a rigorous effort to enforce visa laws can lead to profiling and potentially a violation of civil rights. That’s a fair concern, and it’s one that can be addressed if we provide U.S. law enforcement with the tools to do their job. That means an exit-tracking system.
Jobs through additional customer spending can be created at our nation’s airports through improved Customs and Border Protection (CBP) customer service if CBP and the private sector work better together on this issue. Moreover, it will improve security.
Newly released data from Customs and Border Protection shows that for calendar year 2014, the agency received more than 7,200 complaints and compliments, more than 30% of which were related to employee conduct.
When it comes to border security, lines of razor-wire and soldiers is a proposition some in the United States might support, but from experience, we know this is woefully insufficient to keep a border secure and large-scale migration in check.