Ports and Borders

Deal with Illegal Immigration With an Exit-Tracking System

In the debate over how to address illegal immigration to the United States, some have cautioned that a rigorous effort to enforce visa laws can lead to profiling and potentially a violation of civil rights. That’s a fair concern, and it’s one that can be addressed if we provide U.S. law enforcement with the tools to do their job. That means an exit-tracking system.

Improving Customer Service, Security at Customs and Border

Jobs through additional customer spending can be created at our nation’s airports through improved Customs and Border Protection (CBP) customer service if CBP and the private sector work better together on this issue. Moreover, it will improve security.

FOIA Request Delivers New CBP Data on Customer Complaints, Compliments

Newly released data from Customs and Border Protection shows that for calendar year 2014, the agency received more than 7,200 complaints and compliments, more than 30% of which were related to employee conduct.

United States Unprepared to Meet Threat From Mass Migration

When it comes to border security, lines of razor-wire and soldiers is a proposition some in the United States might support, but from experience, we know this is woefully insufficient to keep a border secure and large-scale migration in check.

Mexican Energy Reform is Gateway to Improve U.S. Security

When we talk about border security, we often focus on what the United States should do to stop illegal crossings. Less often discussed, however, is what can be done in Mexico (and elsewhere in Latin America) to dampen the desire to illegally enter the United States in the first place. One surefire way to achieve this: economic development.

Happy Anniversary, Coasties

On August 4, 1790, the U.S. Congress authorized then-Secretary of the Treasury Alexander Hamilton to create a maritime service to enforce customs laws. President George Washington signed this bill, creating the United States Coast Guard (USCG).

Open Letter to Joseph Kolb and Fox News – What’s In A Name?

Dear Fox News’ Joseph Kolb: How long will it take before you realize that Border Patrol agents and CBP’s Office of Field Operations officers are NOT the same thing? On Friday night, July 31, you published a story that gets them mixed up. You need to fix this and offer an apology.

Inconsistent Wait Time Data from DHS

DHS needs a uniform policy across all components on disseminating high quality, objective data that provides utility to all who use it. The data needs to be transparent and reproducible. With regards to the collecting and posting of wait times, much work is still needed across at least three agencies: CBP, TSA and USCIS.

DHS Policy on Customer Service Data

In an era where the public and private sectors alike are using data analytics to better understand and manage resources, DHS’ stance on making customer service compliment and complaint data publicly available is frustrating. This is a missed opportunity, as public access to analyze and learn from this data would improve our national economy, especially the travel and tourism industries.

Smart Action from CBP on Cross-Border Shipments and REST Act

Members of Congress recently re-introduced the Residue Entries and Streamlining Trade (REST) Act, and at issue were requirements on getting empty containers back into the United States. CBP should be applauded for a policy on delaying these additional requirements.